Chat DataCustom AI chatbot platform with realtime voice agents, white-label options, and live chat handoff.
Overview
Key features
- Custom AI chatbots trained on user data
- Realtime voice agent capabilities
- White-label branding and deployment
- Developer API and integrations
- Live chat support with human takeover
- Multi-channel embedding and deployment
Pricing
- Model
- Free
- Category
- AI Agents Frameworks
- Rating
- 4.7 / 5 (6)
Use cases
AI-Powered Customer Support
Deploy chatbots trained on company knowledge to handle customer inquiries across websites and messaging channels, with seamless handoff to human agents for complex issues.
Realtime Voice Agents
Launch voice-to-voice AI agents for phone-based support, appointment booking, or interactive voice experiences without building speech infrastructure from scratch.
White-Label Chatbot Reselling
Agencies and SaaS providers can rebrand and resell the platform to their own clients, offering custom AI assistants under their own brand identity.
Internal Knowledge Assistant
Connect internal data sources to create chatbots that help employees quickly find policies, documentation, and answers across company systems.
Pros & Cons
Pros
- Realtime voice-to-voice agent support
- White-label option for resellers and agencies
- API access for custom integrations
- Built-in live chat handoff to human agents
Cons
- Configuration can be complex for non-technical users
- Advanced features require higher-tier plans
- Voice quality depends on chosen model provider
Reviews
Average from 6 ratings.
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Years in this space
I've evaluated a lot of these over the years. What stands out here is developer API and integrations — handled better than most — and aPI access for custom integrations. Configuration can be complex for non-technical users is my one real gripe. Worth the time if this is your use case.
Does the job
Pretty happy overall. Live chat support with human takeover just works and built-in live chat handoff to human agents. Configuration can be complex for non-technical users can be annoying, but no dealbreakers — I'd recommend it to a friend without hesitating.
Solid for our team
We rolled this out across the team last quarter and built-in live chat handoff to human agents. White-label branding and deployment fits neatly into how we already work, and realtime voice agent capabilities removed a step we used to do by hand. Configuration can be complex for non-technical users, which is the main caveat, but it has held up under daily use.
Solid for our team
We rolled this out across the team last quarter and aPI access for custom integrations. Multi-channel embedding and deployment fits neatly into how we already work, and custom AI chatbots trained on user data removed a step we used to do by hand. but it has held up under daily use.
Skeptical, then convinced
I went in skeptical — most tools in this space overpromise. It actually delivers on multi-channel embedding and deployment, and built-in live chat handoff to human agents caught me off guard. still, I'd recommend giving it a real trial.
Skeptical, then convinced
I went in skeptical — most tools in this space overpromise. It actually delivers on live chat support with human takeover, and white-label option for resellers and agencies caught me off guard. still, I'd recommend giving it a real trial.
Q&A
What does Chat Data do?
Chat Data is an AI agent platform for customer support chatbots and live chat on websites. You can build an AI agent from your documents or site content, then embed a chat widget or API so the agent answers questions from your knowledge base.
Asked by Urszula Kowalczyk · Oct 26, 2025
Where is user(my) data physically stored?
Our servers are located in Switzerland, so users' data is physically stored within Swiss borders and hosted on Oracle Cloud infrastructure. Additionally, file blobs are also stored in Switzerland using Azure Blob Storage services.
Asked by Hana Kobayashi · Oct 20, 2025
How should my data be formatted?
At present, you have the option to upload individual or multiple files in formats such as .pdf, .txt, .html, or .docx. Alternatively, you can paste text or provide a website link for data scraping.
Asked by Emeka Obi · Oct 17, 2025
Can I integrate your chatbot widget with my custom model backend?
Absolutely. Employ our flexible chatbot widget, effortlessly embeddable anywhere, driven by the backend URL you supply. This method is not only supported but also encouraged, as it minimizes the impact on our computing resources.
Asked by Fiorella Bianchi · Oct 3, 2025
Is it possible to provide instructions to my agents?
Certainly, you have the ability to modify the base prompt, assign a name to your agent, specify its personality traits, and provide instructions regarding how it should respond to questions, such as only responding in French, for example.
Asked by Ximenez Alvarado · Sep 23, 2025
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