概览
主要功能
- 基于用户数据训练的定制 AI 聊天机器人
- 实时语音代理功能
- 白标品牌化与部署
- 开发者 API 与集成
- 支持人工接管的实时聊天
- 多渠道嵌入与部署
价格
- 模型
- Free
- 评分
- 4.7 / 5 (6)
使用场景
AI 驱动的客户支持
部署基于公司知识训练的聊天机器人，处理网站和消息渠道的客户咨询，并在复杂问题上实现无缝交接给人工客服。
实时语音代理
推出电话支持、预约登记或交互式语音体验的语音对语音 AI 代理，无需从头构建语音基础设施。
白标聊天机器人转售
机构和 SaaS 提供商可为平台重新品牌并转售给自有客户，提供自定义 AI 助手并使用自己的品牌形象。
内部知识助理
连接内部数据源，创建帮助员工快速查找政策、文档和系统内答案的聊天机器人。
优点 & 缺点
优点
- 实时语音对语音代理支持
- 面向转售商和机构的白标选项
- 提供 API 以实现自定义集成
- 内置实时聊天交接给人工客服
缺点
- 对非技术用户而言配置可能较为复杂
- 高级功能需要更高等级的套餐
- 语音质量取决于所选模型提供商
评测
6 个评分的平均值。
登录以留下评测。
Years in this space
I've evaluated a lot of these over the years. What stands out here is developer API and integrations — handled better than most — and aPI access for custom integrations. Configuration can be complex for non-technical users is my one real gripe. Worth the time if this is your use case.
Does the job
Pretty happy overall. Live chat support with human takeover just works and built-in live chat handoff to human agents. Configuration can be complex for non-technical users can be annoying, but no dealbreakers — I'd recommend it to a friend without hesitating.
Solid for our team
We rolled this out across the team last quarter and built-in live chat handoff to human agents. White-label branding and deployment fits neatly into how we already work, and realtime voice agent capabilities removed a step we used to do by hand. Configuration can be complex for non-technical users, which is the main caveat, but it has held up under daily use.
Solid for our team
We rolled this out across the team last quarter and aPI access for custom integrations. Multi-channel embedding and deployment fits neatly into how we already work, and custom AI chatbots trained on user data removed a step we used to do by hand. but it has held up under daily use.
Skeptical, then convinced
I went in skeptical — most tools in this space overpromise. It actually delivers on multi-channel embedding and deployment, and built-in live chat handoff to human agents caught me off guard. still, I'd recommend giving it a real trial.
Skeptical, then convinced
I went in skeptical — most tools in this space overpromise. It actually delivers on live chat support with human takeover, and white-label option for resellers and agencies caught me off guard. still, I'd recommend giving it a real trial.
问答
What does Chat Data do?
Chat Data is an AI agent platform for customer support chatbots and live chat on websites. You can build an AI agent from your documents or site content, then embed a chat widget or API so the agent answers questions from your knowledge base.
Asked by Urszula Kowalczyk · Oct 26, 2025
Where is user(my) data physically stored?
Our servers are located in Switzerland, so users' data is physically stored within Swiss borders and hosted on Oracle Cloud infrastructure. Additionally, file blobs are also stored in Switzerland using Azure Blob Storage services.
Asked by Hana Kobayashi · Oct 20, 2025
How should my data be formatted?
At present, you have the option to upload individual or multiple files in formats such as .pdf, .txt, .html, or .docx. Alternatively, you can paste text or provide a website link for data scraping.
Asked by Emeka Obi · Oct 17, 2025
Can I integrate your chatbot widget with my custom model backend?
Absolutely. Employ our flexible chatbot widget, effortlessly embeddable anywhere, driven by the backend URL you supply. This method is not only supported but also encouraged, as it minimizes the impact on our computing resources.
Asked by Fiorella Bianchi · Oct 3, 2025
你是否可以为你的代理提供指令?
当然，您有能力修改基础(prompt)，为您的代理命名，指定其人格特征，并为其提供有关如何对待问题的指令，例如只在法语中回应等。
Asked by Ximenez Alvarado · Sep 23, 2025
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