Chat DataCustom AI

What does Chat Data do?

Chat Data is an AI agent platform for customer support chatbots and live chat on websites. You can build an AI agent from your documents or site content, then embed a chat widget or API so the agent answers questions from your knowledge base.

Asked by Urszula Kowalczyk · Oct 26, 2025

Where is user(my) data physically stored?

Our servers are located in Switzerland, so users' data is physically stored within Swiss borders and hosted on Oracle Cloud infrastructure. Additionally, file blobs are also stored in Switzerland using Azure Blob Storage services.

Asked by Hana Kobayashi · Oct 20, 2025

How should my data be formatted?

At present, you have the option to upload individual or multiple files in formats such as .pdf, .txt, .html, or .docx. Alternatively, you can paste text or provide a website link for data scraping.

Asked by Emeka Obi · Oct 17, 2025

Can I integrate your chatbot widget with my custom model backend?

Absolutely. Employ our flexible chatbot widget, effortlessly embeddable anywhere, driven by the backend URL you supply. This method is not only supported but also encouraged, as it minimizes the impact on our computing resources.

Asked by Fiorella Bianchi · Oct 3, 2025

Is it possible to provide instructions to my agents?

Certainly, you have the ability to modify the base prompt, assign a name to your agent, specify its personality traits, and provide instructions regarding how it should respond to questions, such as only responding in French, for example.

Asked by Ximenez Alvarado · Sep 23, 2025