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Chat DataPlataforma za kustomizirani AI čatbot s real time glasovnim agentima, opcijama bruto-mareka i preuzimanjem u realnom vremenu.

4.7 (6)
Daniel NikulshynRecenzirao Daniel Nikulshyn·Ažurirano srpanj 2026.

Pregled

Chat Data je platforma za gradnju chatbota koja omogućava timovima da deployaju AI asistente, koji su školljeni na njihovoj vlastitoj podacima, na mrežnim stranice, kanalima za pozivanje, te glasovnim sučeljima. Ta platforma podržava tekstualno i real-time glasovo-glasni agenti, što ju čini pogodnom za uporabu u podršci korisnicima, proizvodnju potencijalnih kupaca, te unutarnje spremište znanja, kao uporabni slučaji. Usluga nudi razvojni API, white-labling za agencije i pružatelje SaaS usluga i modul za uživo čat gdje ljudski agenti mogu preuzeti razgovore kada je to potrebno. Korisnici mogu povezati više izvora podataka, izabrati različite modeli koji se temelje ispod i ugraditi botove u web-sajtovima ili aplikacijama s minimalnim postavljanjem.

Ključne značajke

  • Kustomizirani AI čatboti koji se uče na korisnikovom podacima
  • Real time mogućnosti glasovnog agenta
  • Opcije bruto-mareka i razmjestajanja
  • API i integracije za razvojne partner
  • Podrška za live čat s ljudskim preuzimanjem
  • Višenamjensko ugrađivanje i razmjenob

Cijene

Model
Free
Ocjena
4.7 / 5 (6)

Slučajevi uporabe

Korisnički podršku koji koristi umjetnu inteligenciju

Razvijte chatbotove obučene na kompanijskim znanjima kako bi se obrađivale upite kupaca preko web stranica i kanala za slanje poruka, s bezbednim prenosom u humanoj agenciji za kompleksna pitanja.

Agensi u stvarnom vremenu

Pokrenite glasovne agente za podršku preko telefona, rezervacije termina ili interaktivne glasovne iskustva bez izgradnje infrastrukture za govor od nule.

Ponuda bežičnog chatbota

Agencije i pružatelji SaaS usluga mogu prebrandirati i ponovno prodati platformu svojim klijentima, nudeći prilagodjene AI pomoćnike pod svojim brendom.

Unutarnji pomoćnik znanja

Povežite unutarnje izvore podataka za stvaranje chatbota koji pomažu zaposlenicima da brzo Pronađite pravila, dokumentaciju i odgovore preko kompanijskih sistema.

Prednosti i nedostaci

Prednosti

  • Real-time podrška glasovnom preuzimanju agenta
  • Izborna opcija za resalerse i kancelarije u zemlji
  • Uzorak prikaza API-ja za prilagođene integracije
  • Ugrađena podrška live čatu s preuzimanjem ljudskih agenata

Nedostaci

  • Konfiguracija može biti kompleksna za nemiješaće korisnike
  • Napredne funkcije zahtijevaju višestupanske planove
  • Kvaliteta glasa zavisi od izabranog pružatelja modela
  • useCases
  • :
  • [object Object],[object Object],[object Object],[object Object]

Recenzije

4.7

Prosjek iz 6 ocjena.

5
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Prijavi se za ostavljanje recenzije.

EB

Ethan Brooks

May 17, 2026

Years in this space

I've evaluated a lot of these over the years. What stands out here is developer API and integrations — handled better than most — and aPI access for custom integrations. Configuration can be complex for non-technical users is my one real gripe. Worth the time if this is your use case.

TA

Tariq Aziz

Feb 23, 2026

Does the job

Pretty happy overall. Live chat support with human takeover just works and built-in live chat handoff to human agents. Configuration can be complex for non-technical users can be annoying, but no dealbreakers — I'd recommend it to a friend without hesitating.

Tomáš Novák

Tomáš Novák

Jan 17, 2026

Solid for our team

We rolled this out across the team last quarter and built-in live chat handoff to human agents. White-label branding and deployment fits neatly into how we already work, and realtime voice agent capabilities removed a step we used to do by hand. Configuration can be complex for non-technical users, which is the main caveat, but it has held up under daily use.

Elena Rossi

Elena Rossi

Dec 27, 2025

Solid for our team

We rolled this out across the team last quarter and aPI access for custom integrations. Multi-channel embedding and deployment fits neatly into how we already work, and custom AI chatbots trained on user data removed a step we used to do by hand. but it has held up under daily use.

Pierre Dubois

Pierre Dubois

Oct 21, 2025

Skeptical, then convinced

I went in skeptical — most tools in this space overpromise. It actually delivers on multi-channel embedding and deployment, and built-in live chat handoff to human agents caught me off guard. still, I'd recommend giving it a real trial.

Priya Nair

Priya Nair

Jun 21, 2025

Skeptical, then convinced

I went in skeptical — most tools in this space overpromise. It actually delivers on live chat support with human takeover, and white-label option for resellers and agencies caught me off guard. still, I'd recommend giving it a real trial.

Pitanja

What does Chat Data do?

Chat Data is an AI agent platform for customer support chatbots and live chat on websites. You can build an AI agent from your documents or site content, then embed a chat widget or API so the agent answers questions from your knowledge base.

Asked by Urszula Kowalczyk · Oct 26, 2025

Where is user(my) data physically stored?

Our servers are located in Switzerland, so users' data is physically stored within Swiss borders and hosted on Oracle Cloud infrastructure. Additionally, file blobs are also stored in Switzerland using Azure Blob Storage services.

Asked by Hana Kobayashi · Oct 20, 2025

How should my data be formatted?

At present, you have the option to upload individual or multiple files in formats such as .pdf, .txt, .html, or .docx. Alternatively, you can paste text or provide a website link for data scraping.

Asked by Emeka Obi · Oct 17, 2025

Can I integrate your chatbot widget with my custom model backend?

Absolutely. Employ our flexible chatbot widget, effortlessly embeddable anywhere, driven by the backend URL you supply. This method is not only supported but also encouraged, as it minimizes the impact on our computing resources.

Asked by Fiorella Bianchi · Oct 3, 2025

Is it possible to provide instructions to my agents?

Certainly, you have the ability to modify the base prompt, assign a name to your agent, specify its personality traits, and provide instructions regarding how it should respond to questions, such as only responding in French, for example.

Asked by Ximenez Alvarado · Sep 23, 2025

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