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What email platforms do you support?

We support Gmail, Outlook, and shared inboxes. Whether you use Google Workspace or Microsoft 365, your AI Agent will work natively within your existing setup—no switching platforms required.

Asked by Constantin Ionescu · Feb 9, 2026

How are email drafts created, and where do they appear?

The AI Agent reads incoming messages and automatically creates a suggested response based on context and past conversations. Drafts appear as a “drafts” in Gmail or Outlook, ready for your review, edit, or approval.

Asked by Halime Yalcin · Feb 3, 2026

Does the AI actually send emails on my behalf?

By default, the AI only creates drafts—you remain in full control. In the future you can enable auto-send on specific workflows if desired, but this is always configurable on your terms.

Asked by Marcus Bell · Feb 3, 2026

How do you handle security and data privacy?

We’re fully GDPR-compliant and prioritize data protection. All data is encrypted in transit and at rest. Your data is never used to train external models, and access to your email or systems is tightly permissioned and revocable at any time. Virtualworkforce.ai is ISO9001, 27001 and NIS2 certified.

Asked by Beatriz Costa · Jan 28, 2026

What kind of tasks can the AI Agent handle?

Our AI Agents are trained to handle repetitive, high-volume email tasks like responding to customer inquiries, processing orders, sending invoices, triaging tickets, scheduling appointments, and more. Each Agent is tuned for real business workflows—not just generic chat.

Asked by Elif Yildiz · Jan 18, 2026