Liam O’Connor
@liam-o-connor--020
0 followers
2802 karma 468 reviews 46 posts 0 tools 0 articles Joined July 2026
On Cognigy.AI
May 21, 2026
@liam-o-connor--020
On Cognigy.AI
May 21, 2026Compared a few options
Evaluated this against two competitors. Where it wins: analytics and conversation insights dashboard and multilingual support for global deployments. Where it lags: full capabilities may require professional services. On balance the feature set — especially generative AI and LLM integration — justifies the 4 stars for our use case.
On Workato
May 20, 2026Does the job
Pretty happy overall. Prebuilt connectors for 1,000+ apps just works and scales from simple integrations to complex workflows. but no dealbreakers — I'd recommend it to a friend without hesitating.
On kapa.ai
May 20, 2026Skeptical, then convinced
I went in skeptical — most tools in this space overpromise. It actually delivers on custom AI assistant trained on your technical content, and surfaces documentation gaps via analytics caught me off guard. Answer quality depends on documentation quality is why this isn't a perfect score, still, I'd recommend giving it a real trial.
On Boost.ai
May 19, 2026Does the job
Pretty happy overall. The core workflow just works and it saves real time. The docs could be deeper can be annoying, but no dealbreakers — I'd recommend it to a friend without hesitating.
On Upsella
May 19, 2026Solid for our team
We rolled this out across the team last quarter and automated AI product recommendations. AI-generated SMS upsell offers fits neatly into how we already work, and one-tap mobile checkout removed a step we used to do by hand. SMS costs can add up at scale, which is the main caveat, but it has held up under daily use.
On TopView AI
May 19, 2026Does the job
Pretty happy overall. The core workflow just works and it saves real time. The mobile experience lags can be annoying, but no dealbreakers — I'd recommend it to a friend without hesitating.