Has anyone integrated trieve's RAG with their chatbot? Looking for setup tips

Been trying to connect trieve's RAG capabilities to our customer support chatbot, but the documentation feels sparse on the integration side. We're currently using AskSpot and want to improve context retrieval without rebuilding everything. Has anyone done this before? How complex is the API setup, and did you notice latency issues with real-time conversations? Any gotchas I should watch for?