Stampede AICustomer marketing and operations platform for hospitality venues, online and in person.
Overview
Key features
- Guest WiFi with data capture
- Booking and reservation management
- Automated email and SMS marketing
- Reviews and reputation tools
- Loyalty and rewards programs
- AI-powered customer segmentation
Pricing
- Model
- Freemium
- Category
- Marketing automation
- Rating
- 4.8 / 5 (5)
Use cases
Capture guest data via WiFi login
Bars and restaurants collect customer details automatically when guests connect to venue WiFi, building a usable marketing database without manual data entry.
Run targeted promotions to fill quiet shifts
Use AI segmentation to identify lapsed or local guests and send automated email or SMS campaigns with offers designed to drive return visits on slow days.
Manage bookings and reviews in one place
Hotels and restaurants handle reservations alongside reputation monitoring, giving operators a unified view of guest interactions across online and in-venue touchpoints.
Launch a loyalty program for repeat visits
Hospitality venues set up rewards tied to guest activity, encouraging repeat bookings and visits while tracking which customers respond best to incentives.
Pros & Cons
Pros
- Combines marketing and operations in one platform
- Built specifically for hospitality businesses
- Automates guest data capture via WiFi and bookings
- AI-driven segmentation and campaign suggestions
Cons
- Niche focus limits use outside hospitality
- Full value requires adopting multiple modules
- Pricing may be steep for very small venues
Reviews
Average from 5 ratings.
Sign in to leave a review.
Compared a few options
Evaluated this against two competitors. Where it wins: guest WiFi with data capture and automates guest data capture via WiFi and bookings. Where it lags: niche focus limits use outside hospitality. On balance the feature set — especially automated email and SMS marketing — justifies the 4 stars for our use case.
Years in this space
I've evaluated a lot of these over the years. What stands out here is automated email and SMS marketing — handled better than most — and combines marketing and operations in one platform. Niche focus limits use outside hospitality is my one real gripe. Worth the time if this is your use case.
Years in this space
I've evaluated a lot of these over the years. What stands out here is loyalty and rewards programs — handled better than most — and built specifically for hospitality businesses. Worth the time if this is your use case.
Compared a few options
Evaluated this against two competitors. Where it wins: loyalty and rewards programs and automates guest data capture via WiFi and bookings. On balance the feature set — especially booking and reservation management — justifies the 5 stars for our use case.
Compared a few options
Evaluated this against two competitors. Where it wins: loyalty and rewards programs and combines marketing and operations in one platform. On balance the feature set — especially guest WiFi with data capture — justifies the 5 stars for our use case.
Q&A
How do bookings work with Square?
Guests book on your branded Stampede page and reservations flow straight into Square for Restaurants. Seat a guest and the order and check link automatically, giving you one connected record from booking through to payment. The guest's full profile is pushed to the Square device, so staff see who they are, their visit history and preferences the moment they arrive.
Asked by Wolfgang Krause · Jul 23, 2025
Can guests pre-order food and drink, with modifiers?
Yes. Your Square items, categories and modifier groups sync into Stampede, so guests choose sizes, add-ons and allergen options at pre-order, respecting Square's own min and max selection rules. Every item and modifier is itemised in the basket and confirmation email, and the full order, modifiers included, pushes to the Square till with the booking. Ideal for allergen-heavy and festive or large-party menus.
Asked by Odalys Reyes · Jul 20, 2025
Can I take deposits and stop no-shows?
Yes. Flat-rate or per-cover deposits, split deposits, and cancellation charges. Deposits can be processed through Stripe or Square. Square deposits work via a second Square account that takes the payment and routes it to your main POS account as a third-party payment, since Stampede's Reservations API is built for third-party payments. Either way, the deposit lands on the Square check when the guest is seated.
Asked by Youssef El-Sayed · Jul 18, 2025
Does guest data and spend sync?
Yes. Square spend and line-item data flows onto unified Stampede guest profiles, and your booking guests sync into the Square customer directory, so you see full guest history right on the Square device.
Asked by Anya Sokolova · Jul 17, 2025
What does "unified guest profile" actually mean?
Every signal a guest gives off, a booking, a Wi-Fi sign-in, a payment, a loyalty point, a review, attaches to one record. No duplicates, no nightly export, no manual matching.
Asked by Bianca Ferreira · Jul 16, 2025
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