Will monday agents use my customer data or content to train AI models?

No. monday.com does not use your data or content to train AI models, and does not allow third parties to do so.

What are the limitations for using monday agents?

monday agents cannot be used for illegal or harmful activities, impersonation, or misleading behavior. It also cannot be used for sensitive automated decision-making, such as employment, credit, healthcare, or legal advice, without proper human oversight. If agents interact with people, you must be transparent that they are AI-powered and obtain appropriate consent.

Monday AIAI-powered automation built into monday.com for smarter team workflows

5.0 (5)

Reviewed by Daniel Nikulshyn·Updated July 2026

Productivity Workflow Automation Project Management Team Collaboration No-Code AI Assistant Enterprise

Overview

Monday AI is the artificial intelligence layer embedded within the monday.com Work OS, designed to streamline task management, project planning, and team collaboration. It helps teams automate repetitive work, generate content, summarize updates, and surface insights directly inside their existing boards and workflows. The tool can draft text, categorize tasks, extract action items from notes, and suggest next steps based on board data. Because it lives inside monday.com, teams can apply AI actions to specific columns, items, or automations without switching contexts or relying on external integrations. Monday AI is aimed at project managers, marketing teams, sales operations, and HR departments looking to reduce manual overhead while keeping their existing project structures intact.

Key features

AI-generated text and content drafting
Automatic task categorization and tagging
Meeting and update summarization
Action item extraction from notes
Custom AI automations within boards
Sentiment and data analysis on board items

Pricing

Model: Freemium
Category: Task automation
Rating: 5.0 / 5 (5)

Use cases

Automate project task management

Project managers can auto-categorize tasks, tag items, and trigger AI-driven automations on monday.com boards to reduce manual upkeep and keep projects moving.

Summarize meeting notes and updates

Teams can paste notes or updates into board items and let Monday AI generate concise summaries and extract action items for follow-up.

Draft marketing and sales content

Marketing and sales ops teams can generate copy, outreach drafts, and campaign content directly within their existing boards without switching tools.

Surface insights from board data

Run sentiment and data analysis on board items to spot trends, prioritize work, and get AI-suggested next steps based on current project status.

Pros & Cons

Pros

Native integration with monday.com boards
Reduces repetitive task management work
Multiple AI actions across columns and automations
Useful for cross-functional team workflows

Cons

Requires an active monday.com subscription
Limited value outside the monday ecosystem
Advanced features may need higher-tier plans

Reviews

5.0

Average from 5 ratings.

Elena Rossi

Mar 10, 2026

Years in this space

I've evaluated a lot of these over the years. What stands out here is meeting and update summarization — handled better than most — and multiple AI actions across columns and automations. Worth the time if this is your use case.

Hiroshi Tanaka

Feb 9, 2026

Does the job

Pretty happy overall. AI-generated text and content drafting just works and reduces repetitive task management work. but no dealbreakers — I'd recommend it to a friend without hesitating.

Ingrid Bauer

Feb 1, 2026

Use it every day

Honestly didn't expect to like it this much. AI-generated text and content drafting is exactly what I needed, and multiple AI actions across columns and automations. but I reach for it almost every day now and it just clicks.

Grace Okafor

Nov 22, 2025

Skeptical, then convinced

I went in skeptical — most tools in this space overpromise. It actually delivers on automatic task categorization and tagging, and multiple AI actions across columns and automations caught me off guard. Advanced features may need higher-tier plans is why this isn't a perfect score, still, I'd recommend giving it a real trial.

Aaliyah Johnson

Oct 19, 2025

Years in this space

I've evaluated a lot of these over the years. What stands out here is sentiment and data analysis on board items — handled better than most — and native integration with monday.com boards. Worth the time if this is your use case.

Q&A

Is my data secure?

Yes. monday agents follows the same enterprise-grade security standards as monday.com. Your data is encrypted at rest using AES-256 and in transit using TLS 1.3, ensuring it stays protected during storage and transfer.

Asked by Ines Fernandes · Mar 4, 2026

Is monday agents part of monday.com’s AI offering?

No. monday agents is a separate product. Other AI features like monday sidekick and AI blocks are included as part of the core monday.com platform.

Asked by Vikram Rao · Feb 13, 2026

We already have a negotiated contract with monday.com. Does it also cover monday agents?

No. Use of monday agents is governed by its own dedicated terms, which are outlined in section 8 of the monday AI terms and conditions.

Asked by Jibril Abubakar · Feb 3, 2026

Which AI models does monday agents use?

monday agents uses AI models from Microsoft Azure OpenAI and Anthropic via AWS Bedrock, along with voice models provided through Vapi. monday.com regularly evaluates and updates its AI providers to ensure high-quality and reliable performance.

Asked by Priya Nair · Feb 2, 2026

Can I use my own AI model, API keys, or third-party service accounts with monday agents?

No. monday agents is an all-in-one solution and does not currently support custom AI models, external API keys, or third-party service accounts. All required models and services are included.

Asked by Elif Yildiz · Dec 23, 2025