GleanEnterprise AI work assistant that searches across apps, generates content, and automates tasks.

4.3 (6)

Reviewed by Daniel Nikulshyn·Updated May 2026

Enterprise AI Assistant Search Workflow Automation Knowledge Management Productivity Integrations

Overview

Glean is an AI-powered work platform that connects to a company's internal tools and data sources to help employees find information, answer questions, and complete tasks. By indexing content across apps like email, chat, documents, and tickets, it provides personalized, permission-aware results grounded in your organization's own knowledge. Beyond search, Glean offers generative assistants and agents that can draft content, summarize documents, and automate routine workflows. Teams can build custom assistants tailored to specific roles or processes, while administrators control access, governance, and integrations from a central platform.

Key features

Cross-app enterprise search
Generative AI chat assistant
Custom agents and workflow automation
Permission-aware results
Connectors for popular SaaS tools
Admin governance and analytics

Pricing

Model: Freemium
Category: Data Analysis
Rating: 4.3 / 5 (6)

Use cases

Unified Enterprise Search

Help employees quickly find documents, messages, and tickets across connected apps with permission-aware results grounded in company knowledge.

AI Chat for Internal Q&A

Use the generative assistant to answer employee questions, summarize documents, and draft content based on internal data sources.

Custom Role-Based Agents

Build tailored assistants for specific teams or workflows, such as support, sales, or engineering, to automate routine tasks.

Governed Knowledge Access

Allow administrators to centrally manage integrations, access controls, and analytics while ensuring information stays within proper permissions.

Pros & Cons

Pros

Unified search across many enterprise apps
Respects existing permissions and access controls
Customizable assistants and agents for teams
Strong integration ecosystem

Cons

Geared toward larger organizations
Setup and tuning require IT involvement
Pricing not transparent for small teams

Reviews

4.3

Average from 6 ratings.

Elena Rossi

Apr 2, 2026

Compared a few options

Evaluated this against two competitors. Where it wins: custom agents and workflow automation and unified search across many enterprise apps. Where it lags: setup and tuning require IT involvement. On balance the feature set — especially permission-aware results — justifies the 4 stars for our use case.

Rina Desai

Mar 14, 2026

Does the job

Pretty happy overall. Cross-app enterprise search just works and strong integration ecosystem. but no dealbreakers — I'd recommend it to a friend without hesitating.

Liam O’Connor

Jan 29, 2026

Solid for our team

We rolled this out across the team last quarter and respects existing permissions and access controls. Custom agents and workflow automation fits neatly into how we already work, and admin governance and analytics removed a step we used to do by hand. Setup and tuning require IT involvement, which is the main caveat, but it has held up under daily use.

Hannah Goldberg

Nov 6, 2025

Does the job

Pretty happy overall. Generative AI chat assistant just works and customizable assistants and agents for teams. Setup and tuning require IT involvement can be annoying, but no dealbreakers — I'd recommend it to a friend without hesitating.

Margaret Whitfield

Nov 5, 2025

Skeptical, then convinced

I went in skeptical — most tools in this space overpromise. It actually delivers on generative AI chat assistant, and customizable assistants and agents for teams caught me off guard. still, I'd recommend giving it a real trial.

Camille Laurent

Aug 9, 2025

Skeptical, then convinced

I went in skeptical — most tools in this space overpromise. It actually delivers on custom agents and workflow automation, and strong integration ecosystem caught me off guard. Geared toward larger organizations is why this isn't a perfect score, still, I'd recommend giving it a real trial.

Q&A

What is known about Glean’s pricing for smaller teams?

Pricing details are not publicly listed; Glean’s pricing model is geared toward larger enterprises and requires contacting sales for a quote, which may make it less transparent for small teams.

Asked by Kwabena Asante · Dec 13, 2025

Can teams create custom AI assistants for specific workflows?

Yes, Glean lets organizations build custom agents that can draft content, summarize documents, or automate routine tasks tailored to particular roles or processes, all managed through a central admin console.

Asked by Adaeze Uche · Dec 12, 2025

Which SaaS tools can Glean integrate with out of the box?

Glean provides pre‑built connectors for popular enterprise apps such as Slack, Google Drive, Jira, Confluence, SharePoint, GitHub, and Salesforce, allowing it to index emails, chats, documents, tickets, and more.

Asked by Noor Siddiqui · Oct 12, 2025

How does Glean handle permissions and data security when searching across multiple apps?

Glean respects each source's existing access controls, returning results only to users who have permission to view the underlying content. It offers enterprise‑grade security certifications (e.g., ISO 27001, SOC 2, HIPAA) and full observability of queries for compliance.

Asked by Ravi Kapoor · Oct 8, 2025