概览
主要功能
- 独家语音AI协调引擎
- 独家转轮模型
- 实时函数调用系统以及预设函数
- RAG（语音代理流式回收）来处理知识和自动同步
- 可拖拽的代理框架来设计呼叫流
- 内置的防止坖墙和对代理行为进行全面控制
价格
- 模型
- Freemium
- 分类
- 王常服务
- 评分
- 4.8 / 5 (4)
使用场景
自动入流客户支持呼叫
部署AI语音代理来处理众多客户询问问题，并减轻人工代理解决更复杂问题
出流销售和leads资格检查
使用会话式语音代理进行出流呼叫，资格检查leads并在大范围内安排回电话
测试和监测语音代理性能
创建、测试以及持续对语音代理进行生产环境的监测来确保聊天质量并在长期内改进客户互动
预约安排和提醒
通过自然语音对话来自动化预约安排确认以及提醒呼叫
优点 & 缺点
优点
- 处理边缘案例和意想不到的输入
- 支持复杂、多轮转换和外发用例
- 快速设定且最小配置
- 无需额外设置的人类标准AI语音代理
- 延迟小，流畅的语音和语音质量
缺点
- 尚未处理自然对话（仅支持有限交互）
- 设定可能需要复杂的配置（其他语音代理解决方案，如IVR和IVA）
- 仅限支持简单、一次转换以及入流用例
对决战绩
在万神殿中参与了 1 对决。
Last battle
评测
4 个评分的平均值。
登录以留下评测。
Does the job
Pretty happy overall. The API just works and support is responsive. The mobile experience lags can be annoying, but no dealbreakers — I'd recommend it to a friend without hesitating.
Years in this space
I've evaluated a lot of these over the years. What stands out here is the integrations — handled better than most — and it is genuinely easy to set up. The docs could be deeper is my one real gripe. Worth the time if this is your use case.
Years in this space
I've evaluated a lot of these over the years. What stands out here is the dashboard — handled better than most — and it saves real time. Worth the time if this is your use case.
Years in this space
I've evaluated a lot of these over the years. What stands out here is the automation — handled better than most — and it is genuinely easy to set up. Worth the time if this is your use case.
问答
How does Retell AI connect to my existing tools?
Retell AI integrates with CRMs, calendars, and telephony through native connectors and APIs. The agent reads customer context before and during the call and writes outcomes back automatically, so records stay current without manual entry.
Asked by Carmela Esposito · Feb 13, 2026
Does Retell AI’s AI call center offer multilingual support?
Yes. Voice agents can hold conversations in multiple languages, so you serve customers in their preferred language without staffing separate multilingual teams.
Asked by Damian Wysocki · Feb 11, 2026
How does Retell AI improve performance and quality assurance?
Every call is transcribed and available for review, so you evaluate 100 percent of interactions instead of a manual sample. Transcripts and call data surface recurring issues, drop-off points, and coaching opportunities across your full call volume, not a handful of spot checks.
Asked by Kwame Mensah · Feb 1, 2026
What are the main benefits of using an AI call center?
Shorter wait times, calls answered 24/7, lower cost per call, and capacity that scales with volume instead of headcount. Because the agent handles routine calls end to end, average handle time drops and your team spends its hours on higher-value conversations.
Asked by Rosalind Frost · Jan 29, 2026
What can a Retell AI voice agent do on a call?
It answers inbound calls and places outbound ones, qualifies leads, books appointments, checks order status, and routes or transfers to a live agent when needed. Mid-call, it can pull and push data through your existing systems, so it acts on real customer information rather than reading from a script.
Asked by Cristina Moreno · Jan 28, 2026
提问
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