概览
主要功能
- 自定义 AI 代理器
- 多语言会话处理
- 多通道部署
- 品牌和语音自定义
- 客户端际服务自动化
- 知识库集成
价格
- 模型
- Freemium
- 分类
- 聊天機器人
- 评分
- 4.7 / 5 (6)
使用场景
全球多语言客户服务
部署可以与客户在他们偏好的语言下互动的 AI 代理，使公司能够为国际客户提供一致的支持，而无需聘请多语言专业人员。
品牌一致的会话代理
配置代理以反映公司的语气、语音和知识库，使客户互动始终符合品牌在每个通道上。
缩放支持运营
使用 AI 代理来自动化客户反复询问以减少响应时间并通过扩展支持队伍来处理更高的数量
omnichannel 客户端际服务
通过部署同一 AI 代理跨多个通信通道来集中客户会话，提供统一的支持体验
优点 & 缺点
优点
- 支持多个出厂语言
- 部署在多个通信通道
- 可自定义的代理人适用于品牌特定用例
- 帮助缩放客户支持，而无需添加人力
- 帮助缩放客户支持，而无需添加人力
缺点
- 自定义代理人设置可能需要时间和调整
- 质量取决于提供的知识库
- 定价和整合的公共信息有限
评测
6 个评分的平均值。
登录以留下评测。
Solid for our team
We rolled this out across the team last quarter and supports multiple languages out of the box. Custom AI agent builder fits neatly into how we already work, and custom AI agent builder removed a step we used to do by hand. but it has held up under daily use.
Skeptical, then convinced
I went in skeptical — most tools in this space overpromise. It actually delivers on knowledge base integration, and supports multiple languages out of the box caught me off guard. Quality depends on the knowledge base provided is why this isn't a perfect score, still, I'd recommend giving it a real trial.
Does the job
Pretty happy overall. Multi-channel deployment just works and deploys across several communication channels. but no dealbreakers — I'd recommend it to a friend without hesitating.
Years in this space
I've evaluated a lot of these over the years. What stands out here is brand and tone customization — handled better than most — and supports multiple languages out of the box. Custom agent setup may require time and tuning is my one real gripe. Worth the time if this is your use case.
Years in this space
I've evaluated a lot of these over the years. What stands out here is multilingual conversation handling — handled better than most — and customizable agents for brand-specific use cases. Worth the time if this is your use case.
Solid for our team
We rolled this out across the team last quarter and customizable agents for brand-specific use cases. Multi-channel deployment fits neatly into how we already work, and custom AI agent builder removed a step we used to do by hand. Limited public information on pricing and integrations, which is the main caveat, but it has held up under daily use.
问答
Periscope的定价是怎样的？
Periscope采用月度付款和基于消息体积、通道数量或自定义选项的额外添加。请联系我们以找到适合您的业务的正确包
Asked by Anders Lindgren · Jan 6, 2026
如果我想要将Periscope设置为随时间达到不同目标，又怎么办？
Periscope完全可定制。如果您的目标出现变化，您可以使用我们的自定义添加来对其进行重新训练，适用于不同意图，或重新设计它来适用新目的，而无需重新安装
Asked by Olamide Fashola · Dec 27, 2025
Can I add more users to monitor or manage Periscope?
Absolutely. Periscope offers flexible admin access. You can assign roles to multiple team members so they can manage and track conversations as well as access analytics.
Asked by Grace Okafor · Dec 10, 2025
Periscope Chat如何处理垃圾邮件？
Periscope包括高级垃圾邮件检测，可以自动识别并阻止垃圾邮件。这一特性通过防止不必要的AI处理来节省成本，并通过消除手动干预垃圾邮件的需求来减轻人类审核员的工作量。
Asked by Robert Ainsworth · Nov 29, 2025
What happens if I need help or support?
We're here for you! Periscope comes with dedicated support to ensure any questions or issues are addressed quickly. You'll also have access to resources and updates as we continue improving the platform.
Asked by Priya Nair · Dec 2, 2025
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