概览
主要功能
- 拖放式会话流程构建器
- WhatsApp 业务 API 集成
- 预置模板和块
- 条件逻辑和变量
- 分析和会话报告
- webhook 和 API 访问
价格
- 模型
- Freemium
- 分类
- "推荐系统"
- 评分
- 4.5 / 5 (6)
使用场景
自动化 Web 站点的导购生成
在网站部署交互式聊天机器人，以通过会话表单识别导购，然后将捕获的数据同步到 CRM，如 Salesforce。
WhatsApp 客户支持
使用 WhatsApp 业务 API 集成，按规模处理客户询问，将复杂案例路由到人类代理者，同时自动化常见问题。
会话调查和反馈
替代静态表单使用聊天机器人驱动的调查，将条件逻辑用于询问相关的关注点，增加完成率。
用户入门流程
引导新用户通过步骤式的会话入门流程，发送进度数据到 Google Sheets 或 Slack，确保团队可见性。
优点 & 缺点
优点
- 可视化构建器不需要编程技能
- 支持多个渠道，包括 WhatsApp
- 原生集成范围广
- 模板加速bot 创建
- 易于使用
缺点
- 价格可以根据使用量迅速增长
- 高级 AI 功能可能需要更高的分级
- 复杂的会话逻辑学习曲线
评测
6 个评分的平均值。
登录以留下评测。
Compared a few options
Evaluated this against two competitors. Where it wins: conditional logic and variables and wide range of native integrations. Where it lags: learning curve for complex conversation logic. On balance the feature set — especially whatsApp Business API integration — justifies the 4 stars for our use case.
Does the job
Pretty happy overall. WhatsApp Business API integration just works and multi-channel support including WhatsApp. Advanced AI features may need higher tiers can be annoying, but no dealbreakers — I'd recommend it to a friend without hesitating.
Solid for our team
We rolled this out across the team last quarter and multi-channel support including WhatsApp. Conditional logic and variables fits neatly into how we already work, and pre-built templates and blocks removed a step we used to do by hand. Advanced AI features may need higher tiers, which is the main caveat, but it has held up under daily use.
Use it every day
Honestly didn't expect to like it this much. Webhooks and API access is exactly what I needed, and templates speed up bot creation. but I reach for it almost every day now and it just clicks.
Compared a few options
Evaluated this against two competitors. Where it wins: whatsApp Business API integration and multi-channel support including WhatsApp. Where it lags: advanced AI features may need higher tiers. On balance the feature set — especially analytics and conversation reports — justifies the 4 stars for our use case.
Years in this space
I've evaluated a lot of these over the years. What stands out here is analytics and conversation reports — handled better than most — and multi-channel support including WhatsApp. Worth the time if this is your use case.
问答
What is the WhatsApp opt-in and how does it work?
WhatsApp opt-in is the active consent users have to give you before you can contact them via WhatsApp. Opt-ins need to be done via a third-party channel. You can learn more about WhatsApp opt-ins and how they work here.
Asked by Fiorella Bianchi · Dec 31, 2025
Do you offer support resources on WhatsApp bot creation?
Yes, you have access to a large collection of support resources including WhatsApp guides, documentation and academy videos to help you get the most out of the WhatsApp chatbot builder and campaign manager. Listed below are some of the resources: - How to Create a WhatsApp Bot: Step By Step Guide - How to Create & Test your WhatsApp Chatbot: Video Guide - Landbot Academy: WhatsApp
Asked by Fatima Zahra · Nov 15, 2025
Can I start building my bot before my WhatsApp API access is approved?
Landbot’s special WhatsApp Test environment feature allows you to build and test your WhatsApp bot before your API application gets approved. This is possible because the testing channel is a closed one, and only allows communication between the Landbot interface and the phone number you associated with the test account. So you can already test your WhatsApp bot with your own phone, and have it ready to be published live to your users when the access is approved by WhatsApp.
Asked by Mei-Ling Wong · Oct 19, 2025
Does Landbot use the official WhatsApp Business API? How does the application process work?
Yes! Landbot uses WhatsApp’s official API to integrate the most popular instant messaging app. The API offered by Facebook (Meta) is under constant improvement, the reliability is fantastic and generates a frictionless experience for your users and for your team. To review which type of enterprises, businesses and brands WhatsApp accepts at the moment, please read our WhatsApp API application guide. Landbot’s onboarding team helps you in the application process. Once you sign up for Landbot’s WhatsApp solution, our team will ask you to submit the required information and initiate the application process on your behalf. The entire process usually lasts around 1-2 weeks, regardless of which provider you work with. We take utmost care to ensure each business we collaborate with has their application approved, managing the application process at every step of the way. However, ultimately, the final approval decision rests with WhatsApp.
Asked by Mustafa Yilmaz · Oct 6, 2025
