Klaviyo logo

Klaviyo人工智能推动的市场自动化平台,为客户通过个性化电子邮件和短信推广活动增强客户参与度。

4.7 (6)
Daniel Nikulshyn审阅者 Daniel Nikulshyn·更新 2026年6月

概览

Klaviyo 是一款 AI 驱动的营销自动化平台,通过个性化的邮件和短信活动提升客户参与度。它允许企业构建和优化全渠道营销活动,提供 24/7 客服,并将营销、分析和服务转化为增长引擎。该平台具备 AI 代理等功能,能够深入了解品牌、客户,并能够自主提供卓越体验。 企业可以使用 Klaviyo 创建个性化营销活动,优化互动,并实现全天候客户支持。该平台还提供预构建集成、客户数据和渠道统一,以及实时分析等功能。 Klaviyo 的 AI 生成并个性化营销活动,优化互动,并通过工具和代理全天候(24/7)为客户提供支持,代为完成工作。这有助于企业建立持久关系,获得竞争优势并推动增长。 该平台包括多种工具,例如 Composer,一款了解收入机会的 AI 营销代理,以及 Customer Agent,一款 24/7 可自主解决问题的客户服务工具。

主要功能

  • 人工智能驱动的市场自动化
  • 自治式 B2C CRM
  • 个性化电子邮件和短信推广活动
  • 与 350+ 电子商务和企业服务平台的预置集成
  • 实时分析与统一的客户数据和渠道
  • AI代理提供的 24/7 支持

价格

模型
Freemium
评分
4.7 / 5 (6)

使用场景

个性化电子邮件推广活动

为客户行为和偏好而设计和自动的电子邮件活动来实现更高的参与度。

短信营销活动

通过自动的个性化短信活动来驱动时间性的转换和通知。

客户参与度自动化

通过人工智能驱动的工作流程来喂养潜在客户并在多个触点上重新参与客户。

跨通道营销

优点 & 缺点

优点

  • 人工智能驱动的市场自动化促进个性化客户参与
  • 自治式 B2C CRM 促进跨通道推广和客户支持
  • 与 350+ 电子商务和企业服务平台的预置集成
  • 实时分析与统一的客户数据和渠道
  • 24/7 支持通过 AI代理认识品牌、客户和体验

缺点

  • 高的所有权成本
  • 对用户的较陡的学习曲线
  • 通过 AI决策依赖可能导致偏见或错误
  • 某些功能的较小的定制性选择
  • 依赖人工智能决策可能导致偏见或错误

对决战绩

在万神殿中参与了 1 对决。

0
第1
0
第2
0
第3

Last battle

评测

4.7

6 个评分的平均值。

5
4
4
2
3
0
2
0
1
0

登录以留下评测。

Robert Ainsworth

Robert Ainsworth

Apr 10, 2026

Does the job

Pretty happy overall. The automation just works and the value for money is strong. but no dealbreakers — I'd recommend it to a friend without hesitating.

Sofia Lindqvist

Sofia Lindqvist

Nov 24, 2025

Skeptical, then convinced

I went in skeptical — most tools in this space overpromise. It actually delivers on the core workflow, and it saves real time caught me off guard. still, I'd recommend giving it a real trial.

Jamal Carter

Jamal Carter

Nov 23, 2025

Use it every day

Honestly didn't expect to like it this much. The dashboard is exactly what I needed, and it saves real time. I do wish the docs could be deeper, but I reach for it almost every day now and it just clicks.

CL

Camille Laurent

Aug 11, 2025

Does the job

Pretty happy overall. The integrations just works and support is responsive. but no dealbreakers — I'd recommend it to a friend without hesitating.

Elena Rossi

Elena Rossi

Jul 31, 2025

Use it every day

Honestly didn't expect to like it this much. The dashboard is exactly what I needed, and support is responsive. I do wish a few rough edges remain, but I reach for it almost every day now and it just clicks.

EB

Ethan Brooks

Jul 12, 2025

Does the job

Pretty happy overall. The automation just works and support is responsive. but no dealbreakers — I'd recommend it to a friend without hesitating.

问答

Is Klaviyo GDPR compliant?

Klaviyo has implemented measures to meet its GDPR obligations as a data processor, including a Data Processing Agreement, comprehensive security measures, and self-service tools to support data subject rights requests.Klaviyo also supports lawful international data transfers through mechanisms like the EU–US Data Privacy Framework and Standard Contractual Clauses.GDPR compliance is a shared responsibility: Klaviyo provides the tools, while each business is responsible for how it collects and uses customer data.

Asked by Uma Krishnan · Oct 11, 2025

Which languages is Klaviyo available in?

The Klaviyo platform and Help Center are localized into 11 languages: English, French, German, Spanish, Mexican Spanish, Italian, Korean, Brazilian Portuguese, Swedish, Polish, and Dutch — with each version continuously being updated as new features become available for market.For step-by-step instructions on how to change language in the Klaviyo Platform visit our Help Center guide.

Asked by Gabriel Duarte · Oct 4, 2025

What is Klaviyo?

Klaviyo is the autonomous B2C CRM and AI marketing platform that unifies customer data and automates email marketing, SMS, RCS, WhatsApp, and mobile push to drive personalized, revenue-generating campaigns. Whether you’re an entrepreneur just getting started or an enterprise brand with global, omnichannel marketing needs, Klaviyo delivers the capabilities you need—from a powerful email marketing platform to sophisticated omnichannel campaign orchestration. Built as both a system of record and system of action, Klaviyo combines a customer data platform, real-time signals, and AI agents to power automated insights and one-click execution.

Asked by Otto Berg · Sep 25, 2025

How much does Klaviyo cost? Is there a free plan?

Yes. Klaviyo offers a free plan with core features, and paid plans scale based on the number of contacts and channel usage such as email and SMS. Enterprise pricing is also available for large organizations with advanced needs.

Asked by Marcus Bell · Sep 19, 2025

Klaviyo 提供哪些整合?

Klaviyo 提供 native 整合与电商平台如 Shopify、付款提供商、 CRM、分析工具和消息平台。它还与 AI 工具,包括 Klaviyo ChatGPT 应用,Klaviyo ClaudeConnector 和 Klaviyo MCP,进行了整合。这些整合实时同步客户、产品和订单数据,以便提供个人化营销和自动化。

Asked by Hosanna Marte · Sep 16, 2025

提问

亡用管理员 的替代品