概览
主要功能
- 客人查询已报告事件
- 退单和损害历史跟踪
- 事件报告和贡献工具
- 重复犯罪者警报
- 共享酒店社区数据库
- 入住前风险筛查
价格
- 模型
- Freemium
- 分类
- AI
- 评分
- 5.0 / 5 (4)
使用场景
入住前客人风险筛查
酒店前台工作人员在发放房卡前，会在 GuestBan 的共享数据库中查询即将到来的预订，以标记有退单或损坏历史的客人。
减少退单损失
物业识别有争议费用历史的客人，管理层可以要求额外的付款保障或拒绝预订，以尽量减少财务风险。
短租客筛查
Airbnb 和度假租赁经营者筛查客人已报告的事件，以避免接待有财产损坏或扰乱行为历史的访客。
行业范围的事件报告
酒店经营者贡献他们自己的关于问题客人的事件报告，构建一个集体问责网络，保护其他参与的物业免受重复犯罪者的侵害。
优点 & 缺点
优点
- 减少退单和欺诈的风险
- 参与酒店共享数据库
- 帮助快速识别重复犯罪者
- 支持员工安全和财产保护
缺点
- 价值取决于您所在地区的网络规模
- 需要用户准确、公平的报告
- 在酒店行业以外的使用有限
- 需要管理潜在的隐私问题
评测
4 个评分的平均值。
登录以留下评测。
Skeptical, then convinced
I went in skeptical — most tools in this space overpromise. It actually delivers on guest lookup against reported incidents, and shared database across participating hotels caught me off guard. Requires accurate, fair reporting from users is why this isn't a perfect score, still, I'd recommend giving it a real trial.
Does the job
Pretty happy overall. Chargeback and damage history tracking just works and helps identify repeat offenders quickly. but no dealbreakers — I'd recommend it to a friend without hesitating.
Skeptical, then convinced
I went in skeptical — most tools in this space overpromise. It actually delivers on risk screening before check-in, and helps identify repeat offenders quickly caught me off guard. still, I'd recommend giving it a real trial.
Use it every day
Honestly didn't expect to like it this much. Incident reporting and contribution tools is exactly what I needed, and reduces exposure to chargebacks and fraud. but I reach for it almost every day now and it just clicks.
问答
Need help confirming your scanner?
If your model isn’t listed, no problem — send us the model name or a quick photo, and we’ll confirm compatibility and guide you through setup.
Asked by Vera Nováková · Oct 12, 2025
Can I upload my existing do not rent list?
Yes, you are able to upload your current restricted list into Guest Ban. This allows you to instantly know if a visitor is on your watchlist.
Asked by Amara Chukwu · Oct 7, 2025
What Does a Criminal History Record Include?
Our nationwide criminal history screening provides comprehensive background checks, covering criminal records, sex offender records, arrests, wants and warrants, felonies, misdemeanors, traffic violations, and incarcerations. This service helps protect your hotel, reduce crime, assist law enforcement, and ensure compliance with police and city regulations.
Asked by Mei-Ling Wong · Sep 21, 2025
What types of IDs can be scanned using our scanners?
Our ID scanning solutions are designed to accommodate a wide range of identification documents. ID Scanners can scan all US driver’s licenses, US ID cards, and Canadian driver’s licenses. Passport Scanners can read and verify global passports equipped with a Machine Readable Zone (MRZ), covering nearly all modern international passports. This ensures comprehensive coverage for hotels, events, or facilities that require reliable identity verification.
Asked by Ingrid Bauer · Sep 12, 2025
Do you work with Thales Scanners?
Yes, our platform works with a wide range of Thales document scanners. We support integration with Thales ID and passport readers to capture guest information, streamline check-in, and securely store ID data in the cloud. If you already have a Thales device, we can quickly confirm compatibility and assist with setup. Supported Thales Scanner Models include Thales Gemalto Document Reader AT10K, AT9000 MK2, AT9000 MK1, AT10Ki, AT9000 Compact, QS2000, and CR100. Need help confirming your scanner? If your model isn’t listed, send us the model name or a quick photo, and we’ll confirm compatibility and guide you through setup.
Asked by Winifred Adeyemi · Aug 24, 2025
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