概览
主要功能
- 多域 Agentic AI 副驾驶
- 基于 LLM 的对话式 AI 响应
- 与 ITSM、CRM 和 HRIS 平台集成
- 低代码代理与工作流构建器
- 自动解决和工单转流
- 分析仪表盘与治理控制
价格
- 模型
- Freemium
- 评分
- 4.8 / 5 (6)
使用场景
自动化 IT 服务台工单
通过与 ServiceNow 集成并执行无人工干预的操作，分流并自动解决常见的 IT 请求，例如密码重置和访问问题。
通过对话式 AI 的 HR 自助服务
让员工在 Microsoft Teams 中查询 Workday 与 HR 知识库，快速获取关于政策、福利和请假等信息，而无需提交工单。
客户支持案例处理
在 Salesforce 或 Zendesk 内使用 LLM 驱动的代理，对入站案例进行分流、检索知识并自动解决常规查询。
构建定制域代理
利用低代码工作室设计专属的 AI 代理和工作流，用于销售或运营等场景，并内置治理与分析功能。
优点 & 缺点
优点
- 与企业系统的广泛集成
- 预先构建的 IT、HR 与客户服务代理
- 强大的工作流自动化与动作执行
- 企业级安全与治理
缺点
- 主要面向大型企业，不适合小型团队
- 实施时可能需要大量配置
- 价格不公开透明
- 价值取决于现有知识源的质量
评测
6 个评分的平均值。
登录以留下评测。
Skeptical, then convinced
I went in skeptical — most tools in this space overpromise. It actually delivers on agentic AI copilots for multiple domains, and enterprise-grade security and governance caught me off guard. Value depends on quality of existing knowledge sources is why this isn't a perfect score, still, I'd recommend giving it a real trial.
Solid for our team
We rolled this out across the team last quarter and pre-built agents for IT, HR, and customer service. Integrations with ITSM, CRM, and HRIS platforms fits neatly into how we already work, and agentic AI copilots for multiple domains removed a step we used to do by hand. but it has held up under daily use.
Use it every day
Honestly didn't expect to like it this much. Low-code agent and workflow builder is exactly what I needed, and enterprise-grade security and governance. but I reach for it almost every day now and it just clicks.
Solid for our team
We rolled this out across the team last quarter and pre-built agents for IT, HR, and customer service. Auto-resolution and ticket deflection fits neatly into how we already work, and low-code agent and workflow builder removed a step we used to do by hand. but it has held up under daily use.
Skeptical, then convinced
I went in skeptical — most tools in this space overpromise. It actually delivers on agentic AI copilots for multiple domains, and pre-built agents for IT, HR, and customer service caught me off guard. still, I'd recommend giving it a real trial.
Skeptical, then convinced
I went in skeptical — most tools in this space overpromise. It actually delivers on low-code agent and workflow builder, and pre-built agents for IT, HR, and customer service caught me off guard. still, I'd recommend giving it a real trial.
问答
Is Aisera suitable for small teams?
Aisera is geared toward larger enterprises, not small teams. Implementation can also require significant configuration, which may be challenging for smaller organizations.
Asked by Marisol Pena · Dec 4, 2025
What are the key benefits of using Aisera?
The key benefits of using Aisera include broad integrations with enterprise systems, strong workflow automation, and enterprise-grade security and governance. It can help reduce support costs and deflect repetitive tasks.
Asked by Diego Fernández · Nov 1, 2025
Does Aisera integrate with existing systems?
Yes, Aisera integrates with common enterprise systems such as ServiceNow, Salesforce, Workday, Zendesk, and Microsoft Teams. It can act on data and execute actions inside these existing tools.
Asked by Quyen Tran · Oct 19, 2025
What domains does Aisera support?
Aisera supports multiple domains including IT, HR, customer service, sales, and operations. It provides pre-built agents for IT, HR, and customer service.
Asked by Youssef El-Sayed · Oct 4, 2025
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