Question 1

Who can delete my wedding project?

Accepted Answer

Anybody who has full editing permissions can delete a project. If a project is removed, all users will lose their access. Please note that a cloned project is saved outside of the parent project. Any actions on a parent project will not have the same effect on the cloned project.

Question 2

What does “unfollow project” mean?

Accepted Answer

Executing this function will remove the selected wedding project from your Projects list. The project will still exist for any other users with access.

Question 3

I can’t find my existing project, what happened?

Accepted Answer

If you created your wedding project with an Anonymous account (without sign-up/sign-in), the website didn’t save it in the database. To recover it, check your device/laptop and the exact browser where you created the wedding project. Check the browser history. The wedding project can be found there. If you would like to have stable access to your wedding project, please create an account, or login, and then go to the Wedding Projects page. All active projects you created with an anonymous account will be attached to your authorized account automatically.

Question 4

Do you have a free plan for Business profiles?

Accepted Answer

Unfortunately, we don’t provide a free plan. However, new businesses can enjoy a 30-day free trial. During this period we won’t charge you at all, even if you create multiple business profiles.

Question 5

How is pricing calculated for the Business profiles?

Accepted Answer

We provide a flat rate subscription of $19 per individual business profile per month.

Question 6

Is there any way to make sure my business appears first in the search results?

Accepted Answer

No. All business accounts are created equal. The internal algorithm decides what businesses appear first in the results according to search criteria. We are always working on improving our algorithm for the best results.

Question 7

How is payment processed?

Accepted Answer

We use Stripe to process your payment. Stripe is the same payment provider used by companies such as Twitter, Pinterest, and Lyft. We do not handle your credit card information directly.

Question 8

Do you offer refunds?

Accepted Answer

We don’t offer refunds, however we do have an account credit system. If your plan decreases during your billing period, your account will be credited accordingly, and the next time your account is charged, any remaining balance will be used before creating a new charge.

Question 9

Can I change my payment method/card?

Accepted Answer

You can change your payment method at any time in your billing settings.

Question 10

What happens if my payment fails? E.g. an expired credit card.

Accepted Answer

You will be notified by e-mail after each failed payment. Payment may be retried up to 4 times within the next month. After this, if the payment does not succeed, your license will be downgraded and business profiles deactivated.

Question 11

What happens if I cancel my subscription?

Accepted Answer

All business profiles will be suspended. Profiles will be automatically removed from the system after 90 days. You can also remove them manually.

Question 12

Can I use the platform for planning other events?

Accepted Answer

Sure, you can use Wedding Planning Assistant to organize Double weddings (Two couples), Girl’s nights, Bachelor parties, Baby showers, Anniversaries for one person or two, Corporate, and any other events. In the wedding project setting, you can choose a specific project type. The interface of the wedding project will be changed accordingly.

Wedding Planning AssistantTümle bir AI yardımcısı, bütçelerden oturma planlarına kadar düğün planlama için.

Genel Bakış

Temel özellikler

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Kullanım senaryoları

Bir düğün bütçesi ve takvimi planla

Misafir listelerini ve RSVP'ları yönet

Oturma planı ve satıcı ulaşımı oluştur

Birden fazla müşteriye koordinasyon olarak bir planör olarak

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Artılar

Eksiler

İncelemeler

Use it every day

Compared a few options

Solid for our team

Use it every day

Sorular

Soru sor

Verimlilik alternatifleri

Genel Bakış

Temel özellikler

Fiyatlar

Kullanım senaryoları

Bir düğün bütçesi ve takvimi planla

Misafir listelerini ve RSVP'ları yönet

Oturma planı ve satıcı ulaşımı oluştur

Birden fazla müşteriye koordinasyon olarak bir planör olarak

Artılar ve eksiler

Artılar

Eksiler

İncelemeler

Use it every day

Compared a few options

Solid for our team

Use it every day

Sorular

Soru sor

Verimlilik alternatifleri

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