Vodex AISkalabıl, insan gibi sesli AI ajanlar için arama alma ve gönderme çağrıları.

How are call recordings, transcripts, and outcomes stored?

Calls and data are encrypted in transit and at rest. Recordings, transcripts, and outcomes are stored in an access‑controlled environment and can be searched, exported, and used for audits, QA, and compliance reviews.

Asked by Femi Adebayo · Mar 9, 2026

What security certifications does Vodex hold?

Vodex is ISO 27001 and SOC 2 certified. The platform uses role-based access control, encrypted storage, multi-factor authentication, and detailed audit logs to protect sensitive borrower and client information.

Asked by Tobias Hartmann · Mar 8, 2026

How do we measure success during a pilot?

Key KPIs include right-party contact rate, promise-to-pay capture rate, promise-to-pay payment conversion, cost per contact, escalation rate, and average handle time. Running a control versus AI test group helps quantify lift before scaling.

Asked by Sven Bergqvist · Mar 4, 2026

How much does Vodex cost?

Vodex pricing depends on factors such as call volume, use cases, feature requirements, and integration complexity. You can visit our pricing page to view available plans or contact our team to discuss a package tailored to your collections needs.

Asked by Grace Okafor · Feb 28, 2026

What kind of support does Vodex offer?

Vodex offers dedicated customer support that can include onboarding assistance, technical support, and ongoing AI optimization. Enterprise plans typically include strategic guidance to help you continuously improve performance and compliance outcomes.

Asked by Salome Beridze · Feb 10, 2026