Claude 3.5 SonnetModelo avançado de IA da Anthropic para tarefas de codificação, raciocínio e uso de computador com uma janela de contexto de 200K.

How do I cancel my Claude subscription?

You can cancel anytime, and your plan stays active until the end of your current billing period. To avoid the next charge, cancel at least 24 hours before your renewal date. If you signed up on the web or the desktop app, go to Settings > Billing and click Cancel. If you subscribed through the App Store or Google Play, cancel from that app under Billing > Manage subscription, or directly in your Apple or Google Play account. Team and self-serve Enterprise: an Owner or Primary Owner cancels under Organization settings > Billing. Sales-assisted Enterprise: Reach out to your Anthropic Contact or our Sales team to discuss cancellation. Canceling doesn't delete your data. Your chats, projects, and files stay with your account, though some features aren't available on the Free plan. For Pro and Max, your account moves to the Free plan once the period ends. For step-by-step help, see how to cancel a Pro or Max plan or cancel a Team plan.

Asked by Sami Virtanen · Apr 6, 2026

How do I upgrade, downgrade, or switch between plans?

You can change your plan any time in Settings. For individual plans, go to Settings > Billing and choose Manage subscription. On Team plans, an Owner or Primary Owner manages this under Organization settings > Billing. Upgrades take effect right away, and any unused time on your current plan is credited toward the new one, so you won't pay twice for the same days. Moving from monthly to annual works the same way, with your remaining time credited to the first annual invoice. In some upgrades (for example Pro Annual to Max 5x Monthly), your remaining value on your old plan is larger than the cost of one billing period of the new plan. In this case, the excess will be stored as credit, which will automatically get used for future purchases. Downgrades take effect at the end of your current billing period, and your chats, projects, and files stay with your account whichever plan you're on.

Asked by Anya Sokolova · Mar 9, 2026

Does Claude offer refunds?

Payments are generally non-refundable, except where our Consumer Terms of Service say otherwise or where local law requires it. Customers outside of Europe can follow this process to request a refund: Log in, open Get help from the menu, start a message, and choose Claude Refund Request to check your eligibility. If you subscribed through the App Store, Apple handles the refund, so you'll request it from Apple. If you subscribed through Google Play, contact our Support team to check eligibility for an active subscription. If you're in the European Economic Area and the United Kingdom, and within your 14-day withdrawal period, you can request a refund directly in the app.

Asked by Petros Georgiou · Feb 23, 2026

Can I pay annually? Does it cost less than if I pay monthly?

Yes, annual plans are designed to cost less than monthly subscriptions. Annual subscriptions are available for Pro and Team plans. Enterprise plans are only available as annual subscriptions. When you choose to pay annually, you're billed once up front for the year. If you're already on a monthly plan, you can switch to annual in Settings > Billing, and any unused time is credited toward your first annual invoice. See the steps for Pro and Team.

Asked by Esther Adeyemi · Jan 31, 2026

How much does the Claude Enterprise plan cost?

The Claude Enterprise plan (https://claude.com/solutions/enterprise) is built for large businesses operating at scale. Pricing is $20 per seat per month plus usage billed at API rates, so cost scales with the models and tasks your team runs. Enterprise is billed annually and includes everything in Team plus advanced security and admin controls, including SCIM, audit logs, custom data retention, and role-based access. You can get started self-serve or contact sales (https://claude.com/contact-sales) for a tailored quote.

Asked by Winifred Adeyemi · Jan 28, 2026