LandbotNo-code platform voor conversationele AI voor het bouwen van interactieve chatbots op web, WhatsApp en berichtentoepassingen.

4.5 (6)

Beoordeeld door Daniel Nikulshyn·Bijgewerkt juli 2026

No-Code Chatbots Conversational AI WhatsApp Marketing Customer Support Integrations

Overzicht

Landbot is een no-code chatbotbouwer waarmee teams conversationele ervaringen kunnen ontwerpen via een visuele drag-and-drop-interface. Het ondersteunt implementatie op websites, WhatsApp, Facebook Messenger en andere kanalen, waardoor het geschikt is voor leadgeneratie, klantensupport, enquêtes en onboardingflows. Het platform combineert regelgebaseerde logica met AI-mogelijkheden, waardoor gebruikers zowel gestructureerde conversatiepaden als meer dynamische interacties kunnen creëren. Integraties met tools zoals Zapier, Slack, Salesforce en Google Sheets helpen bij het verbinden van chatbotgegevens met bestaande bedrijfsprocessen. Landbot is gericht op marketing-, verkoop- en klantenserviceteams die gesprekken willen automatiseren zonder programmeerkennis, hoewel ontwikkelaars functionaliteit kunnen uitbreiden via APIs en aangepaste codeblokken.

Belangrijkste functies

Drag-and-drop conversation flow builder
WhatsApp Business API-integratie
Vooraf gebouwde sjablonen en blokken
Voorwaardelijke logica en variabelen
Analyses en conversatierapporten
Webhooks en API-toegang

Prijs

Model: Freemium
Categorie: Recommender Systemen
Beoordeling: 4.5 / 5 (6)

Toepassingen

Geautomatiseerde Leadgeneratie op Websites

Implementeer interactieve chatbots op websites om leads te kwalificeren via conversationele formulieren, en synchroniseer vervolgens de vastgelegde gegevens met CRM's zoals Salesforce via native integraties.

Klantondersteuning via WhatsApp

Gebruik de WhatsApp Business API-integratie om klantvragen op grote schaal af te handelen, waarbij complexe gevallen worden doorgestuurd naar menselijke agenten terwijl veelgestelde vragen worden geautomatiseerd.

Conversationele Enquêtes en Feedback

Vervang statische formulieren door aantrekkelijke chatbotgestuurde enquêtes die voorwaardelijke logica gebruiken om relevante vervolgvragen te stellen en de voltooiingspercentages te verhogen.

Onboardingsstromen voor Gebruikers

Gebruik stap-voor-stap conversationele onboarding om nieuwe gebruikers door de productinstallatie te leiden, en stuur voortgangsgegevens naar Google Sheets of Slack voor zichtbaarheid van het team.

Pluspunten & minpunten

Pluspunten

Visuele bouwer vereist geen programmeervaardigheden
Multi-channelondersteuning inclusief WhatsApp
Brede reeks native integraties
Sjablonen versnellen botcreatie

Minpunten

Prijzen kunnen snel stijgen met gebruik
Geavanceerde AI-functies kunnen hogere tier nodig hebben
Leercurve voor complexe conversatielogica

Recensies

4.5

Gemiddelde van 6 beoordelingen.

Sofia Lindqvist

May 9, 2026

Compared a few options

Evaluated this against two competitors. Where it wins: conditional logic and variables and wide range of native integrations. Where it lags: learning curve for complex conversation logic. On balance the feature set — especially whatsApp Business API integration — justifies the 4 stars for our use case.

Frank Müller

May 5, 2026

Does the job

Pretty happy overall. WhatsApp Business API integration just works and multi-channel support including WhatsApp. Advanced AI features may need higher tiers can be annoying, but no dealbreakers — I'd recommend it to a friend without hesitating.

Victor Nguyen

Feb 5, 2026

Solid for our team

We rolled this out across the team last quarter and multi-channel support including WhatsApp. Conditional logic and variables fits neatly into how we already work, and pre-built templates and blocks removed a step we used to do by hand. Advanced AI features may need higher tiers, which is the main caveat, but it has held up under daily use.

Margaret Whitfield

Oct 29, 2025

Use it every day

Honestly didn't expect to like it this much. Webhooks and API access is exactly what I needed, and templates speed up bot creation. but I reach for it almost every day now and it just clicks.

Olga Ivanova

Oct 8, 2025

Compared a few options

Evaluated this against two competitors. Where it wins: whatsApp Business API integration and multi-channel support including WhatsApp. Where it lags: advanced AI features may need higher tiers. On balance the feature set — especially analytics and conversation reports — justifies the 4 stars for our use case.

Hiroshi Tanaka

Jul 14, 2025

Years in this space

I've evaluated a lot of these over the years. What stands out here is analytics and conversation reports — handled better than most — and multi-channel support including WhatsApp. Worth the time if this is your use case.

Vragen

What is the WhatsApp opt-in and how does it work?

WhatsApp opt-in is the active consent users have to give you before you can contact them via WhatsApp. Opt-ins need to be done via a third-party channel. You can learn more about WhatsApp opt-ins and how they work here.

Asked by Fiorella Bianchi · Dec 31, 2025

Do you offer support resources on WhatsApp bot creation?

Yes, you have access to a large collection of support resources including WhatsApp guides, documentation and academy videos to help you get the most out of the WhatsApp chatbot builder and campaign manager. Listed below are some of the resources: - How to Create a WhatsApp Bot: Step By Step Guide - How to Create & Test your WhatsApp Chatbot: Video Guide - Landbot Academy: WhatsApp

Asked by Fatima Zahra · Nov 15, 2025

Can I start building my bot before my WhatsApp API access is approved?

Landbot’s special WhatsApp Test environment feature allows you to build and test your WhatsApp bot before your API application gets approved. This is possible because the testing channel is a closed one, and only allows communication between the Landbot interface and the phone number you associated with the test account. So you can already test your WhatsApp bot with your own phone, and have it ready to be published live to your users when the access is approved by WhatsApp.

Asked by Mei-Ling Wong · Oct 19, 2025

Does Landbot use the official WhatsApp Business API? How does the application process work?

Yes! Landbot uses WhatsApp’s official API to integrate the most popular instant messaging app. The API offered by Facebook (Meta) is under constant improvement, the reliability is fantastic and generates a frictionless experience for your users and for your team. To review which type of enterprises, businesses and brands WhatsApp accepts at the moment, please read our WhatsApp API application guide. Landbot’s onboarding team helps you in the application process. Once you sign up for Landbot’s WhatsApp solution, our team will ask you to submit the required information and initiate the application process on your behalf. The entire process usually lasts around 1-2 weeks, regardless of which provider you work with. We take utmost care to ensure each business we collaborate with has their application approved, managing the application process at every step of the way. However, ultimately, the final approval decision rests with WhatsApp.

Asked by Mustafa Yilmaz · Oct 6, 2025