Question 1

Need help confirming your scanner?

Accepted Answer

If your model isn’t listed, no problem — send us the model name or a quick photo, and we’ll confirm compatibility and guide you through setup.

Question 2

Can I upload my existing do not rent list?

Accepted Answer

Yes, you are able to upload your current restricted list into Guest Ban. This allows you to instantly know if a visitor is on your watchlist.

Question 3

What Does a Criminal History Record Include?

Accepted Answer

Our nationwide criminal history screening provides comprehensive background checks, covering criminal records, sex offender records, arrests, wants and warrants, felonies, misdemeanors, traffic violations, and incarcerations. This service helps protect your hotel, reduce crime, assist law enforcement, and ensure compliance with police and city regulations.

Question 4

What types of IDs can be scanned using our scanners?

Accepted Answer

Our ID scanning solutions are designed to accommodate a wide range of identification documents. ID Scanners can scan all US driver’s licenses, US ID cards, and Canadian driver’s licenses. Passport Scanners can read and verify global passports equipped with a Machine Readable Zone (MRZ), covering nearly all modern international passports. This ensures comprehensive coverage for hotels, events, or facilities that require reliable identity verification.

Question 5

Do you work with Thales Scanners?

Accepted Answer

Yes, our platform works with a wide range of Thales document scanners. We support integration with Thales ID and passport readers to capture guest information, streamline check-in, and securely store ID data in the cloud. If you already have a Thales device, we can quickly confirm compatibility and assist with setup. Supported Thales Scanner Models include Thales Gemalto Document Reader AT10K, AT9000 MK2, AT9000 MK1, AT10Ki, AT9000 Compact, QS2000, and CR100. Need help confirming your scanner? If your model isn’t listed, send us the model name or a quick photo, and we’ll confirm compatibility and guide you through setup.

Question 6

How easy is Guest Ban ID Scanning for hotel front desk staff?

Accepted Answer

Guest Ban ID Scanning is extremely easy for front desk teams to use and train on. Staff do not need to manage a complicated new platform or spend extra time working in another application. The process is simple: place the guest ID on the scanner, scan the ID, and click one button to autofill the guest details. Guest Ban then works automatically in the background to store ID images, check DNR records, send alerts, and help keep accurate guest records. This makes hotel check in faster, easier, and more reliable for both new and experienced front desk employees.

Question 7

What PMS does ID transfer work on?

Accepted Answer

Our Guest Ban IDfill software is designed with versatility in mind, ensuring seamless integration across a wide range of Property Management Systems (PMS), Point of Sale systems (POS), and web applications. This software is installable on any Windows PC and can be configured to work with virtually any system. This compatibility allows you to manage ID scans efficiently, ensuring that guest identification processes are both secure and easy to handle, regardless of the underlying PMS.

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개요

주요 기능

가격

사용 사례

예약전 손님 위험 검사

취소금 손실 최소화

단기 렌탈 베타 검사

산업 분야 위기 보고

장단점

장점

단점

리뷰

Skeptical, then convinced

Does the job

Skeptical, then convinced

Use it every day

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개요

주요 기능

가격

사용 사례

예약전 손님 위험 검사

취소금 손실 최소화

단기 렌탈 베타 검사

산업 분야 위기 보고

장단점

장점

단점

리뷰

Skeptical, then convinced

Does the job

Skeptical, then convinced

Use it every day

Q&A

질문하기

AI 보안 대안

ResumeHQ

Vaultaire

CapMonster Cloud

Vanta

ChainAware.ai

Creasura

AutoPhish

Clerk

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