Robert Ainsworth

Solid for our team

We rolled this out across the team last quarter and saves time on manual note-taking. Action item and key point extraction fits neatly into how we already work, and real-time multi-language translation removed a step we used to do by hand. Requires permissions to access meeting audio, which is the main caveat, but it has held up under daily use.

Solid for our team

We rolled this out across the team last quarter and combined ATS and CRM in one platform. AI-assisted candidate sourcing and matching fits neatly into how we already work, and aI-generated outreach and follow-up messages removed a step we used to do by hand. but it has held up under daily use.

Solid for our team

We rolled this out across the team last quarter and role-play features help reps practice live scenarios. AI lead and account research fits neatly into how we already work, and sales role-play and coaching simulations removed a step we used to do by hand. Output quality depends on available prospect data, which is the main caveat, but it has held up under daily use.

Skeptical, then convinced

I went in skeptical — most tools in this space overpromise. It actually delivers on inbound and outbound call center tools, and suitable for both carriers and enterprises caught me off guard. Telecom background needed for setup is why this isn't a perfect score, still, I'd recommend giving it a real trial.

Years in this space

I've evaluated a lot of these over the years. What stands out here is conversational voice agents — handled better than most — and combines voice agents with remote device management. Niche focus may not suit general business use is my one real gripe. Worth the time if this is your use case.