AskNeoDijeli prostor za elektronske pošte, pozive i kontakte kako bi poboljšali prodaju i održavanje.

4.5 (6)

Recenzirao Daniel Nikulshyn·Ažurirano srpanj 2026.

Business Communication SMS Marketing Sales Enablement Customer Success Shared Inbox Team Collaboration CRM Integration

Pregled

AskNeo jeplatforma za poslovni komunikaciju koja usklađuje tekstualne poruke, pozive i upravljanje kontaktima u jedinstveno dijeljeno poštničko sandučić. Timovi mogu surađivati na razgovorima, dodjeljivati niti i čuvati povijest klijenata u jednom mjestu umjesto da su oni raspoređeni po ličnim telefonima. Ova tehnologija je namijena workflow-ima u prodaji i uspješnosti klijenta, pomažući timovima da prijeđu pregovore oko zahtjeva, pošalju broadcase-ove, automatiziraju rutinski odgovore, te očuvaju kontekst pri dugotrajnim odnosima s klijentima. Često ju koriste maloprodajne tvrtke, agencije i timovi iz prihoda koji u velikoj mjeri zavise od SMS-a i glasa kao primarnih kanala.

Ključne značajke

Zajednička pošta za tekstove i pozive
Menadžment kontakte i povijesti razgovora
Sporo slanje masovnih SMS poruka
Automatizacija i predložene odgovore
Dodjela uzorka i unutarnje bilješke
Integracije sa CRM i poslovnim alatima

Cijene

Model: Freemium
Kategorija: Čatbotovi
Ocjena: 4.5 / 5 (6)

Slučajevi uporabe

Suradničko praćenje potencijalnih kupaca preko SMS sistema

Timovi prodaje buduće voditi unutarnje bilješke za repove, napravi unutarnje bilješke, i prati povijest razgovora da bi se osigurao promjerni kontekstni praćenje potencijalnih kupaca.

Masive poziva prema kupcu preko SMS sustava

Udržavanje kupaca putem poziva i SMS-a

Automatizirani odgovori riješenima koje kupci upitavaju

Prednosti i nedostaci

Prednosti

Unifiše SMS, pozive i kontakte u jednom radnom prostoru
Projektiran za suradnju tima na razgovore s kupcem
Upotrijebljivo i za izvanredne prodaje i održavanje
Smanjeni rizik izgubljenog konteksta između predstavnika
Dijeli povijest razgovora smanjuje rizik izgubljenog konteksta

Nedostaci

Primarno usmjeren na telefonske i SMS kanale
Manje pogodan za timove koji se uglavnom oslanjaju na e-poštu ili chat
Vrijednost ovisi o postojanju američke/kanađke telefonske prisutnosti

Recenzije

4.5

Prosjek iz 6 ocjena.

Prijavi se za ostavljanje recenzije.

Victor Nguyen

Apr 26, 2026

Years in this space

I've evaluated a lot of these over the years. What stands out here is integrations with CRM and business tools — handled better than most — and useful for both outbound sales and retention. Value depends on having a US/Canada phone presence is my one real gripe. Worth the time if this is your use case.

Kwame Mensah

Mar 31, 2026

Use it every day

Honestly didn't expect to like it this much. Integrations with CRM and business tools is exactly what I needed, and shared history reduces context loss between reps. but I reach for it almost every day now and it just clicks.

Diego Fernández

Nov 20, 2025

Does the job

Pretty happy overall. Shared inbox for texts and calls just works and useful for both outbound sales and retention. Less suited to teams that rely mainly on email or chat can be annoying, but no dealbreakers — I'd recommend it to a friend without hesitating.

Ahmed Saleh

Nov 11, 2025

Skeptical, then convinced

I went in skeptical — most tools in this space overpromise. It actually delivers on contact management and conversation history, and useful for both outbound sales and retention caught me off guard. still, I'd recommend giving it a real trial.

Aaliyah Johnson

Aug 29, 2025

Does the job

Pretty happy overall. Integrations with CRM and business tools just works and useful for both outbound sales and retention. but no dealbreakers — I'd recommend it to a friend without hesitating.

Marcus Bell

Jun 22, 2025

Compared a few options

Evaluated this against two competitors. Where it wins: automations and templated replies and built for team collaboration on customer conversations. Where it lags: primarily focused on phone and SMS channels. On balance the feature set — especially integrations with CRM and business tools — justifies the 4 stars for our use case.

Pitanja

Are there any geographical limitations to using AskNeo?

The value of AskNeo depends on having a US/Canada phone presence, indicating potential limitations for teams without this presence.

Asked by Mohammed Al-Amin · Nov 14, 2025

Can AskNeo be used for both sales and customer retention?

Yes, AskNeo is useful for both outbound sales and retention, helping teams follow up on leads, send broadcasts, and maintain context across long-running customer relationships.

Asked by Lior Ben-David · Nov 1, 2025

Is AskNeo suitable for teams that rely on email?

AskNeo is less suited to teams that rely mainly on email or chat, as it primarily focuses on phone and SMS channels.

Asked by Adaeze Uche · Sep 29, 2025

What channels does AskNeo support?

AskNeo centralizes text messaging, phone calls, and contact management into a single shared inbox, primarily focusing on phone and SMS channels.

Asked by Odalys Reyes · Sep 2, 2025