Ethan Brooks

Use it every day

Honestly didn't expect to like it this much. The API is exactly what I needed, and the value for money is strong. I do wish the mobile experience lags, but I reach for it almost every day now and it just clicks.

Years in this space

I've evaluated a lot of these over the years. What stands out here is customer sentiment analysis — handled better than most — and real-time transcription and call summaries. Advanced features locked to higher tiers is my one real gripe. Worth the time if this is your use case.

Does the job

Pretty happy overall. RAG performance analysis just works and free and open source. but no dealbreakers — I'd recommend it to a friend without hesitating.

Solid for our team

We rolled this out across the team last quarter and designed for enterprise-scale use cases. Deployment and monitoring capabilities fits neatly into how we already work, and expert-assisted solution design removed a step we used to do by hand. May require onboarding to use effectively, which is the main caveat, but it has held up under daily use.

Solid for our team

We rolled this out across the team last quarter and scales without maintaining scraping infrastructure. Scalable cloud-based scraping fits neatly into how we already work, and support for dynamic, rendered websites removed a step we used to do by hand. Accuracy depends on prompt clarity and site complexity, which is the main caveat, but it has held up under daily use.