LandbotNo-code-Plattform für konversationelle KI zur Erstellung interaktiver Chatbots für Web, WhatsApp und Messaging‑Apps.

4.5 (6)

Geprüft von Daniel Nikulshyn·Aktualisiert Juli 2026

No-Code Chatbots Conversational AI WhatsApp Marketing Customer Support Integrations

Übersicht

Landbot ist ein No-code-Chatbot-Builder, der Teams ermöglicht, Konversations‑Erlebnisse über eine visuelle Drag‑&‑Drop‑Schnittstelle zu gestalten. Er unterstützt die Bereitstellung auf Websites, WhatsApp, Facebook Messenger und anderen Kanälen und eignet sich daher für Lead‑Generierung, Kunden‑Support, Umfragen und Onboarding‑Flows. Die Plattform kombiniert regelbasierte Logik mit KI‑Funktionen, sodass Nutzer sowohl strukturierte Gesprächspfade als auch dynamischere Interaktionen erstellen können. Integrationen mit Tools wie Zapier, Slack, Salesforce und Google Sheets helfen dabei, Chatbot‑Daten in bestehende Geschäfts‑Workflows einzubinden. Landbot richtet sich an Marketing‑, Vertriebs‑ und Kundenservice‑Teams, die Gespräche automatisieren möchten, ohne auf Ingenieursressourcen zurückgreifen zu müssen, während Entwickler die Funktionalität über APIs und benutzerdefinierte Code‑Blöcke erweitern können.

Hauptfunktionen

Drag‑&‑Drop-Flow-Builder für Gespräche
WhatsApp Business API-Integration
Vorgefertigte Templates und Blöcke
Bedingte Logik und Variablen
Analytics und Gesprächsberichte
Webhooks und API‑Zugriff

Preise

Modell: Freemium
Kategorie: Recommender Systems
Bewertung: 4.5 / 5 (6)

Anwendungsfälle

Automatisierte Lead‑Generierung auf Websites

Interaktive Chatbots auf Websites einsetzen, um Leads durch konversationelle Formulare zu qualifizieren und anschließend die erfassten Daten über native Integrationen mit CRMs wie Salesforce zu synchronisieren.

WhatsApp Kunden‑Support

Die WhatsApp Business API-Integration nutzen, um Kundenanfragen im großen Umfang zu bearbeiten, komplexe Fälle an menschliche Agenten weiterzuleiten und gleichzeitig häufig gestellte Fragen zu automatisieren.

Konversationelle Umfragen und Feedback

Statische Formulare durch ansprechende, chatbot‑getriebene Umfragen ersetzen, die bedingte Logik verwenden, um relevante Nachfragen zu stellen und so die Abschlussraten erhöhen.

Benutzer‑Onboarding‑Flows

Neue Nutzer durch schrittweise, konversationelle Onboarding‑Flows führen und Fortschrittsdaten an Google Sheets oder Slack zur Team‑Transparenz senden.

Pro & Contra

Pro

Visueller Builder erfordert keine Programmierkenntnisse
Multi‑Channel-Unterstützung inklusive WhatsApp
Breites Spektrum an nativen Integrationen
Templates beschleunigen die Bot-Erstellung

Contra

Preis kann mit Nutzung schnell ansteigen
Erweiterte KI‑Funktionen benötigen höhere Tarife
Lernkurve für komplexe Gesprächslogik

Bewertungen

4.5

Durchschnitt aus 6 Bewertungen.

Melde dich an, um eine Bewertung abzugeben.

Sofia Lindqvist

May 9, 2026

Compared a few options

Evaluated this against two competitors. Where it wins: conditional logic and variables and wide range of native integrations. Where it lags: learning curve for complex conversation logic. On balance the feature set — especially whatsApp Business API integration — justifies the 4 stars for our use case.

Frank Müller

May 5, 2026

Does the job

Pretty happy overall. WhatsApp Business API integration just works and multi-channel support including WhatsApp. Advanced AI features may need higher tiers can be annoying, but no dealbreakers — I'd recommend it to a friend without hesitating.

Victor Nguyen

Feb 5, 2026

Solid for our team

We rolled this out across the team last quarter and multi-channel support including WhatsApp. Conditional logic and variables fits neatly into how we already work, and pre-built templates and blocks removed a step we used to do by hand. Advanced AI features may need higher tiers, which is the main caveat, but it has held up under daily use.

Margaret Whitfield

Oct 29, 2025

Use it every day

Honestly didn't expect to like it this much. Webhooks and API access is exactly what I needed, and templates speed up bot creation. but I reach for it almost every day now and it just clicks.

Olga Ivanova

Oct 8, 2025

Compared a few options

Evaluated this against two competitors. Where it wins: whatsApp Business API integration and multi-channel support including WhatsApp. Where it lags: advanced AI features may need higher tiers. On balance the feature set — especially analytics and conversation reports — justifies the 4 stars for our use case.

Hiroshi Tanaka

Jul 14, 2025

Years in this space

I've evaluated a lot of these over the years. What stands out here is analytics and conversation reports — handled better than most — and multi-channel support including WhatsApp. Worth the time if this is your use case.

Fragen & Antworten

What is the WhatsApp opt-in and how does it work?

WhatsApp opt-in is the active consent users have to give you before you can contact them via WhatsApp. Opt-ins need to be done via a third-party channel. You can learn more about WhatsApp opt-ins and how they work here.

Asked by Fiorella Bianchi · Dec 31, 2025

Do you offer support resources on WhatsApp bot creation?

Yes, you have access to a large collection of support resources including WhatsApp guides, documentation and academy videos to help you get the most out of the WhatsApp chatbot builder and campaign manager. Listed below are some of the resources: - How to Create a WhatsApp Bot: Step By Step Guide - How to Create & Test your WhatsApp Chatbot: Video Guide - Landbot Academy: WhatsApp

Asked by Fatima Zahra · Nov 15, 2025

Can I start building my bot before my WhatsApp API access is approved?

Landbot’s special WhatsApp Test environment feature allows you to build and test your WhatsApp bot before your API application gets approved. This is possible because the testing channel is a closed one, and only allows communication between the Landbot interface and the phone number you associated with the test account. So you can already test your WhatsApp bot with your own phone, and have it ready to be published live to your users when the access is approved by WhatsApp.

Asked by Mei-Ling Wong · Oct 19, 2025

Does Landbot use the official WhatsApp Business API? How does the application process work?

Yes! Landbot uses WhatsApp’s official API to integrate the most popular instant messaging app. The API offered by Facebook (Meta) is under constant improvement, the reliability is fantastic and generates a frictionless experience for your users and for your team. To review which type of enterprises, businesses and brands WhatsApp accepts at the moment, please read our WhatsApp API application guide. Landbot’s onboarding team helps you in the application process. Once you sign up for Landbot’s WhatsApp solution, our team will ask you to submit the required information and initiate the application process on your behalf. The entire process usually lasts around 1-2 weeks, regardless of which provider you work with. We take utmost care to ensure each business we collaborate with has their application approved, managing the application process at every step of the way. However, ultimately, the final approval decision rests with WhatsApp.

Asked by Mustafa Yilmaz · Oct 6, 2025